
At Scratch, Bob manages all financial aspects of the business, maintains banking relationships, and makes sure the building and equipment are working well. But most importantly, as he likes to say…the first line on his job description is to “make sure we throw a party every day” while spending time meeting and greeting customers and friends. It's Bob’s belief that it’s their genuine personal and community relationships that has made Scratch successful and not just the baking of awesome bagels and tasty treats.
Bob is also a frequent speaker and lecturer at the SMCC Business Studies Program and Center for Entrepreneurship. When not in the bakery, Bob is either fly fishing or mountain biking at his camp in Beddington, Downeast. At least until the snow flies.